Some of the following links touch on some of these issues. Now if the file makes it to the Mac intact, there can be other issues. Although you say you've gotten a few good downloads so not sure what to think there. I'm thinking if your business was highly local and so there might be a good chance you are all stuck on the same provider.Īre you able to take the file that you upload, to be download, and unzipped it? Does that work flawlessly? Just trying to make sure it's not being corrupted in some way before upload. If all your downloaders were on the same network provider, then I might be tempted to pursue that angle. But then you say you have other files that are being downloaded just fine. Are they geographically diverse? Not using the same network provider? If so I might be tempted to think the issue is happen somewhere closer to the source side. So where is the file failing to download? You say you have multiple people downloading the file experiencing issues. If that is the case nothing you do client side it going to work if the file isn't getting there intact. It seems apparent that at least one issue is the file is not fully downloading. This problem also persists on Desktop and Mobile. All the reported download problems have seemingly come from Apple users (including myself). I'm also not sure if this is just an Apple problem. NOTE: I have no idea whether this is a Squarespace issue, or a localized computer issue. I'd be more than happy to buy you a coffee for your time, I just desperately need the help before we receive any new orders. I'm appealing to the Squarespace community hoping that someone can help me maybe you've had a similar experience and have found the fix. I've tested it a million times on my end, and I've only ever had it properly download and open about two times, before not working again. Here's the other thing though: when purchased and downloaded, the file size is not that size, but fluctuates between about 150 and 170 mb, which almost seems like something is stopping the download mid-way. zip file comes to 241mb, which is well within Squarespace's file limit. mp3s), download and open perfectly without incident. I should also mention that the other digital downloads that we sell (which contain. I've tried so many things: removing a dash in the file name, setting the enclosed folders to 'Read & Write', deleting and listing a brand-new product, etc. When the file is purchased, sent to the customer, and then downloaded, it's unopenable and gives the following error message: 'Unable to expand …' 'Error 1 - No such process.' zip file containing audiobook recordings. On our Squarespace store, we're selling digital products.

Please help! I have a persisting and urgent problem that's driving me crazy, and I've exhausted all my knowledge on how to fix it.

Zip file repair for mac